For almost two decades, Kalisa Hines, Lead Manager, HR Shared Services, has been driven by the chance to make a difference for clients as well as for her team at T. Rowe Price. “When we do what's right for clients through our investments, we are also doing what's right for our associates," she says. “Having been here for 18 years, I've seen the turbulence of the market, but I have always felt a sense of security because of the firm's conservative approach to investing."

Hines has cultivated a sense for distinguishing a good leader from simply a good manager. “A leader is someone who inspires others to always do their best, and takes the time to listen, reflect, and respond," she explains. “They celebrate in the wins and can also have the tough conversations when needed. Anyone can be a manager, but it takes a special individual to be a leader."

According to Hines, such leadership is integral to how T. Rowe Price values its associates, and consistently reinforces that they are the company's number one asset. “I'm fortunate to be in a position that allows me to consult, guide, and motivate others," she says. “My desire to see my team be successful motivates me to push them beyond what they may believe they can do. I show them that I believe in them and encourage them to live a balanced life."

Hines traces that approach to a pivotal moment in her career when she applied for a promotion at T. Rowe Price even though she didn't have the typical experience outlined for the job. “With the support of my manager and colleagues, I was able to share the skills I developed in my assistant role that demonstrated I was perfect for the promotion," she recalls. “I believe it helped us to rethink the way we view talent and set a precedence for others wanting to take a similar journey. The experience made me confident that I could grow and develop a career within the organization. I realized that if I could do this, then I could do anything I put my mind to."

For Hines, the biggest takeaway after years of working at T. Rowe Price is simple: Don't be afraid to fail. “I'd tell my younger self to never be afraid of a challenge and to be vulnerable. We have to be vulnerable to learn, which enables growth to take place" she says, “and make sure you surround yourself with positive people that will push you to your fullest potential."