T. Rowe Price periodically evaluates the login experience to make it easy and secure to access your account. As we make enhancements, you may notice different screens as you log in to your account. As always, we welcome your feedback as we strive to deliver the best login experience for our customers.

The most common reason for receiving an error message is if one or more pieces of the information entered do not match what we have on file. Please review the information entered to ensure that it's accurate.

Double check the user name you are entering by using our Forgot User Name functionality, which is a very simple process. We highly encourage this as a first step.

Some helpful tips to recall your existing T. Rowe Price user name:

Retrieving your user name is an easy two-step process.

Step 1. We will ask you to provide your personal details that are currently on your account:

Important—After submitting this information, the screen will update, asking for an access code to be entered. Please do not leave or close the browser window, because doing so will require you to repeat the process.
 

Step 2. You will use the access code delivered to retrieve the current user name associated with your online access.

Tip for the future: Selecting the box to remember your user name can minimize the number of times you can enter the incorrect user name.

If you try the items above and still have issues logging in, please call us at 1-888-475-5365 for additional assistance.

Your account number and/or your investor number can be found on your paper statements, tax documents, and other information you receive from T. Rowe Price.

If you don't have your account information on hand when using our Forgot User Name functionality, we provide a second option where you can provide your personal details associated with the account.

If you haven't received the email after several minutes and it's not in your junk/spam folder, please call us at 1-888-475-5365.

Your account numbers and/or your investor number can be found on your paper statements, tax documents, and other information you receive from T. Rowe Price.

An account number or investor number is required when establishing your online access for the first time. If you don't have it on hand, please call us at: 1-888-475-5365 for assistance in setting up your online access.

Learn more about creating strong passwords by visiting OnGuard Online, a service of the U.S. Federal Trade Commission and other federal agencies.

To change your user name, password, or Multi-Factor Authentication method, log in to your account and navigate to your profile page. You can update your login information from the Security Preferences section.